Welcome to WoodHug
By accessing or using our website, https://woodhug.com/, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before placing an order. If you do not agree with these terms, please refrain from using our website.
Use of Our Website
You may use our website for lawful purposes only. You agree not to reproduce, duplicate, or exploit any part of our website without prior written permission from WoodHug. We reserve the right to suspend or terminate access to our website if these terms are violated.
Ordering and Payment
All orders placed through our website are subject to product availability and acceptance by WoodHug. We reserve the right to refuse or cancel an order for any reason, including errors in pricing or product descriptions. Payments must be made in full at the time of purchase using the available payment methods. All prices are in USD and include applicable taxes.
Shipping and Delivery
We currently ship only within the United States. A flat shipping rate of $4.99 applies to all orders, regardless of the order value. Delivery times are estimated at 5-7 business days after a 3-5 business day processing period. WoodHug is not responsible for delays caused by third-party shipping services or unforeseen circumstances.
Returns and Refunds
Please refer to our page for detailed information on our return and refund policy. Personalized items are non-returnable unless defective or damaged upon arrival.
Limitation of Liability
WoodHug is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our liability is limited to the amount paid for the product purchased.
Changes to Terms
We may update these Terms and Conditions from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
Contact Us
If you have any questions about these Terms and Conditions, please contact us at support@woodhug.com. We’re here to assist you!
